Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,654 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.3 /10
Reviews

Customer reviews for Crutchfield

  • 6/10 Review by: Verified customer

    Still good

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  • 10/10 Review by: Verified customer

    Good

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  • 8/10 Review by: John

    Glad to find Crutchfield online, I had forgotten about this store.

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  • 8/10 Review by: Verified customer

    The part I ordered was a great price but the shipping was more than half the price of order

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  • 10/10 Review by: Big Vern

    Great place for all your car audio!

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  • 9/10 Review by: millertime

    this is my second stereo that i got from here and im very happy with the installation and most of the process id say the steering wheel harness is a little tricky to get the wires to splice together with the blue wire connector and id suggest...

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    Awesome, excellent, and very helpful, they take the guess work out of the process

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  • 10/10 Review by: mech361

    My wife's Versa rear speakers died, so I figured I'd give you guys a shot. I'll be in the market for a cd player and speakers for my GMC in the fall The JVC I have now won't work in cold weather.

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  • 10/10 Review by: maxb8

    My overall experience on this site was very satisfying. Site is very neat and organizied and everything is very easy to compare and to pick good options for my tastes. Overall very very well done.

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  • 8/10 Review by: Jac

    Hope the kits works perfectly

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  • 10/10 Review by: Verified customer

    It's favorite online car audio store

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